Free Template

How Consultants Should Follow Up After Client Silence

Client ghosting happens to the best of us. They get busy, priorities shift, or the proposal got buried. This approach gives them an easy out while reminding them of the value you bring.

Subject:

Thoughts on the [Project Name] roadmap?

Hi [Client Name], I know how busy things get around this time of the quarter. I wanted to follow up on the strategic roadmap proposal I sent over on [Day of week]. Since our last conversation about [Specific Pain Point mentioned in discovery], I had another idea about how we could optimize the phase one rollout. Are you still looking to move forward with this project this month, or should we pause until things settle down on your end? Thanks, [Your Name]

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When to use this template:

  • check_circleWhen the client missed a scheduled touchpoint
  • check_circleAfter a full week of no response
  • check_circleWhen you need a clear 'yes' or 'no' to manage your pipeline

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